Lotus Loyalty Program

Designed to reward our cherished guests for their continued patronage for Playa Cativo. Your loyalty means the world to us, and we want to ensure every visit to our rainforest paradise is even more special.

Exclusive Rewards!

To make your return even sweeter, enjoy exclusive member-only discounts on your next booking—our way of saying thank you for being part of our story. It’s time to relive the moments that left you feeling rejuvenated and inspired. Or perhaps discover something new to love.

Added Value!

Imagine enhancing your stay with complimentary upgrades, indulging in private activities from our Lifetime Memories List, or exploring curated adventures from our Tours & Activities Menu. And for the ultimate in relaxation, immerse yourself in the rejuvenating bliss of our Lotus Wellness Services.

Where membership means upgrades to paradise!

Each visit unlocks new levels of exclusivity, value, and indulgence. Discover your tailored rewards below and begin your journey toward the extraordinary.

1. MACAW (Second Visit)

Celebrate your return with one added value from our curated tour list, a 10% discount on your stay, or a complimentary upgrade to the next room category (subject to availability).

2. HOWLER (Third Visit)

Continue your adventure with a choice between a Full Wellness Day or a Full Adventure Day. You'll also receive a 10% discount on your stay, and a complimentary upgrade to the next room category (subject to availability).

3. OCELOTE (Fourth Visit)

Elevate your experience with two personalized added values—choose from an Experience, Spa treatment, or Tour. Enjoy a 20% discount to make your visit even more memorable.

4. MORPHO (Fifth Visit)

Indulgence reaches new heights during your fifth stay. Select two added values, including an Experience, Spa treatment, or Tour, and the luxury of one complimentary night.

5. JAGUAR (Sixth Visit or More)

Our most distinguished tier, Jaguar, offers unmatched rewards. Relish in three added values—an Experience, Spa treatment, and Tour. Enjoy the gift of one complimentary night to make your stay truly unforgettable.

Please Note: We exclusively operate tours included in these rewards and cannot involve third-party providers.

1. How It Works for Our Guests:

Sign Up!
You can sign up at check-out with Guest Services, through the link on our website, or via the invitation letter sent to you after your stay. This program is exclusively designed for previous guests who have experienced our property and lodge. By becoming a member, you will receive special discounts and added values for future visits to Playa Cativo Lodge for you, your family, and/or referred friends.

2. Ready to visit Playa Cativo?

When you are ready to plan your next escape to paradise, our guest services and reservations teams will be delighted to assist you with every detail of your visit. You will be assigned a loyalty status based on the number of visits.